Blume Service Terms of Use
(Revision as of February 14, 2026)
The Terms of Use for the "Blume" Service (also the "Agreement") govern the relationship between the User and the Company, which is the administrator of the Service, regarding the provision of access to the "Blume" Service.
This Agreement is considered by the Company as a public offer in accordance with Article 437 of the Civil Code of the Russian Federation.
The User's registration in the Service signifies the User's full and unconditional acceptance, in accordance with Article 438 of the Civil Code, of both this Agreement and the Privacy Policy posted at: https://blume.dating/en/privacypolicy. The Agreement is effective for an indefinite period from the time the User accedes to it.
The Agreement may be amended and/or supplemented by the Company unilaterally without any special notice.
The Company recommends that Users regularly check the terms and conditions of the Agreement for changes and/or additions. By continuing to use the Service after the Agreement is amended, the User is deemed to have accepted the changes made.

1. TERMS USED IN THE AGREEMENT
1.1. "Blume" Service (or the Service) – the Company's service designed for User dating, including but not limited to, creating a Profile, searching for other Profiles based on specified criteria, and interacting with other Users using tools provided by the Service, for a fee or free of charge. Access to the Service is provided via a mobile app.
1.2. Company – PJSC "Fler", Taxpayer Identification Number (INN): 9727123467, Primary State Registration Number (OGRN): 1257700576374, which is the administrator of the Service.
1.3. User – an individual registered in the Service, who has reached the age of 18 and has the appropriate authority and legal capacity to accede to this Agreement. If a User has been blocked in the Service for violating the terms and conditions of the Agreement, they cannot re-accept the terms and conditions of the Agreement unless the blocking decision is revoked by the Company.
1.4. Profile – a personal page created by the User through the Service interface, containing information about them. The Profile is visible to other Service Users unless otherwise specified in the privacy settings. A User may have only one Profile in the Service.
1.5. Content – any materials and information uploaded by the User to the Service, both when creating a Profile and within the framework of interaction with other Users and the Service.
1.6. Materials – all objects posted by the Company in the Service (design elements, text, images, programs, and other materials).
1.7. Subscription – access to specific additional functionality defined in the Subscription purchase interface, provided for a fixed period.
1.8. Additional Options – additional Service functionality purchased by the User outside of a Subscription, which can be used by them for the duration of using the Service, unless otherwise specified.

2. STATUS OF THE BLUME SERVICE AND LICENSE TERMS
2.1. Access to the Service is provided by the Company to the User under the terms of a simple (non-exclusive) license within the limits defined by this Agreement.
2.2. The right to use the standard functionality of the Service is provided to the User free of charge.
2.3. The right to use a Subscription and Additional Options is provided for a fee, unless the Company provides another method of obtaining access to them.

3. REGISTRATION IN THE BLUME SERVICE AND USER STATUS
3.1. Registration in the Service is voluntary. Third-party information systems that comply with the requirements of Russian legislation in the field of information protection are used for registration and subsequent authorization (VK ID and others available in the Service interface).
3.2. After successful registration, rights and obligations arise between the User and the Company as provided for in this Agreement.
3.3. The User can independently determine the content of their Profile. The Company does not participate in forming the content of the User's Profile. By posting information in the Profile, including personal data, the User is aware and accepts that this information may be accessible to other Service Users.
3.4. The Company additionally draws attention to the fact that a User may have only one Profile in the Service. The Company has the right to additionally encourage Users who have voluntarily undergone additional verification of their Profile in the Service, as this allows for additional confirmation of the accuracy of the information provided by the User during registration and creation of a Profile in the Service.

4. TERMS AND CONDITIONS OF SERVICE USE
4.1. To use the Service, the User confirms and warrants that:
  • When using the Service, they do not violate the intellectual or other rights of third parties.
  • They possess all necessary authority to conclude and execute this Agreement.
  • They are registering in the Service on their own behalf.
4.2. The User undertakes to:
  • Comply with the provisions of the current legislation of the Russian Federation, this Agreement, and other special documents of the Company.
  • Provide reliable, complete, and up-to-date data during registration, and independently monitor their timely updating.
  • Not transfer access to their Profile or specific information contained therein to other persons if this may lead to a violation of Russian legislation or the terms and conditions of this Agreement.
  • Do not post Content in their Profile that may violate the rights and interests of third parties or contradict current legislation and the terms and conditions of the Agreement (see Section 5 of the Agreement for more details).
  • Do not disclose or transfer to other users or third parties’ personal data and information about the private life of other persons (including home addresses, phone numbers, passport data, banking information, etc.) that became known to them as a result of using the Service, without their prior consent.
  • Independently back up information important to them stored in their Profile.
5. PROHIBITED ACTIONS
5.1. When using the Service, the User is prohibited from:
5.1.1.Registering on behalf of or instead of another person ("fake profile").
5.1.2.Misrepresenting information about themselves or their age.
5.1.3.Uploading, storing, publishing, distributing, providing access to, or otherwise using Content that:
  • Contains threats, discredits, insults, tarnishes the honor and dignity or business reputation, or violates the privacy of other Users or third parties;
  • Violates the rights of minors, and is also aimed at the sexual abuse and exploitation of children, or poses a threat to minors, as well as facilitating such actions;
  • Is vulgar or obscene, contains pornographic images and texts, or scenes of a sexual nature;
  • Contains scenes of animal cruelty;
  • Contains a description of means and methods of suicide, any incitement to commit it.
  • Promotes and/or contributes to the incitement of racial, religious, ethnic hatred or enmity, promotes fascism or ideology of racial superiority.
  • Contains extremist materials.
  • Promotes criminal activity or contains advice, instructions, or guidance on committing criminal acts.
  • Contains restricted access information, including, but not limited to, state and commercial secrets, information about the private life of third parties.
  • Contains advertising or describes the attractiveness of using narcotic substances, information about drug distribution, recipes for their manufacture, and advice on use.
  • Potentially may lead to illegal actions by misleading Users or abusing their trust.
  • Contains others' photographs, as well as any objects that do not contain a current image of the User.
  • Contains appeals of a political and/or propaganda nature.
  • Or otherwise violates the rights and interests of individuals and legal entities or the requirements of Russian legislation.
5.1.4. Posting any other information that, in the Company's opinion, is undesirable, does not correspond to the purposes of creating the Service, infringes on the interests of Users, or for other reasons is undesirable for posting in the Service.
5.1.5. Illegally uploading, storing, publishing, distributing, providing access to, or otherwise using the intellectual property of Users and third parties.
5.1.6. Using software and taking actions aimed at disrupting the normal functioning of the Service or User profiles.
5.1.7. Uploading, storing, publishing, distributing, providing access to, or otherwise using viruses, trojans, and other malicious programs.
5.1.8. Using automated scripts (programs, bots, crawlers) to collect information in the Service and/or interact with the Service and its functionality without special permission from the Company.
5.1.9. Unlawfully collecting and processing personal data of other persons.
5.1.10. Using the Service in any way other than through the interface provided by the Company.
5.1.11. Reproducing, duplicating, copying, selling, trading and reselling access to the use of the Service.
5.1.12. In any form and by any means, asking for and/or extorting money and/or other material valuables from other Service Users.
5.1.13. Fraudulently attempting to gain access to a Subscription, Additional Options of the Service, as well as other functionalities of the Service.
5.1.14. Placing advertisements, links to external resources in the Profile, as well as leaving their contact details (phone number, social media id, etc.).
5.1.15. Sending to other Users, at the beginning of message exchanges, mass and/or identical offers to follow a link on the Internet, join a group, or subscribe to a social media page, or move communication with the User to other communication channels and services.
5.2. The Company may use automatic systems to recognize and remove unacceptable Content but does not perform pre-moderation of User information.
5.3. Upon discovering Content in the Service that violates the Agreement, the Company has the right to take the following measures to suppress the distribution of such Content in accordance with the Agreement, at its sole discretion:
5.3.1. delete such Content without any reason and without warning;
5.3.2. temporarily restrict access to the Service for the User who distributed the Content;
5.3.3. block the User's account without the possibility of its recovery.


6. POSTING AND USING CONTENT
6.1. The User independently creates, modifies, posts, deletes Content, or sends it in chats within the Service without any participation from the Company.
6.2. Posting Content in the Service is allowed exclusively for the purpose of using the Service for personal use.
6.3. The Company is not obliged to conduct preliminary verification of Content.  The Company takes actions regarding Content only based on appeals or decisions of authorized persons.
6.4. The User is personally responsible for any Content they post in their Profile, communicate to other Users, as well as for any interactions with other Users, undertaken at their own risk.

7. INTELLECTUAL PROPERTY
7.1. The Materials are the intellectual property of the Company and its Partners.  All rights reserved.
7.2. The Materials may not be copied, distributed, sold, or otherwise used without the prior permission of the copyright holder, except in cases expressly established by the Agreement or Russian law.  Creating databases based on the Materials is prohibited without the Company's consent.
7.3. By posting their Content in the Service, the User grants other users the right to view it within the Service functionality.
7.4. The User grants the Company a non-exclusive right to use the posted Content for functioning and promotion of the Service, free of charge.  This right is valid for the entire period the Content is posted in the Service and may be transferred to third parties.
7.5. When Content is deleted from the Service, the right to its use by the Company terminates, but archive copies may be retained for a technically necessary period, as well as in accordance with the requirements of Russian legislation.
7.6. Any use of the Service or Content not permitted by this Agreement is prohibited.
7.7. The User is not granted the right to use the Company's trade name, trademarks, domain names, or other distinguishing marks.  This right may be granted solely under a written agreement with the Company.

8. TERMS FOR PROVIDING ADDITIONAL FUNCTIONALITY
8.1. This section governs the provision to the User of the right to use a Subscription and Additional Options under a simple (non-exclusive) license.  The acquisition of a Subscription and Additional Options is voluntary and does not affect the possibility of using the main functionality of the Service.  The price and payment terms are determined by the Company and indicated in the Service interface or on other resources allowing for access to them.
8.2. The right to use a Subscription and Additional Options is granted to the User from the time of confirmation of successful payment through the provided payment systems and is valid for the paid period.  The Company warns that the technical possibility of paying for a Subscription and Additional Options may be limited by the rules of the respective payment systems.
8.3. The Company has the right to unilaterally change the characteristics and terms of providing Additional Options and a Subscription, provided that the functions paid for by the User are preserved during the period of validity of the current Subscription or within the period specified for the use of Additional Options, if such a period is specified. If the changes made lead to an improvement in the conditions for the User's use of the Service, such changes become available to the User even before the expiration of the Subscription.
8.4. If the User uses auto payment, the Company undertakes to notify the User of changes to the terms and conditions of the Agreement regarding the provision of the Subscription in terms of changes in cost, validity period, and the set of additional options included in the Subscription, seven (7) calendar days before the introduction of the new terms and conditions of the Agreement, via the Service.  In other cases, the Company does not notify the User of changes to the terms of providing the Subscription.
8.5. The Company is not responsible for the User's inability to make a payment.  Issues related to the use of payment systems are resolved directly with their operators.  The Company does not reimburse funds paid in violation of payment system rules.  The Company also is not responsible for additional fees or damages caused by the use of unlawful payment means.
8.6. The Subscription is automatically renewed for the next period if the User does not cancel it at least 24 hours before the end of the current paid period.  The fee for renewal is charged using the payment system selected by the User when purchasing the Subscription.
8.7. The User has no right to demand a refund of the paid fee for access to Additional Functionality, except in cases expressly provided for by law.
8.8. In case of unauthorized access to a Subscription or Additional Options, the User is obliged to notify the Company and pay their cost or eliminate the consequences of such use. The Company has the right to independently eliminate the consequences without notifying the User, including by blocking access to the Subscription or Additional Options.

9. PROCEDURE FOR SUBMITTING COMPLAINTS AND APPEALS
9.1. Appeals, proposals, and claims to the Company in connection with the execution of this Agreement and all issues regarding the functioning of the Service, violations of the rights and interests of third parties during its use, as well as requests from persons authorized by the legislation of the Russian Federation may be sent to the Company's location.
9.2. Each User may submit a complaint (appeal) regarding Content or actions of another User that violate the Agreement using the special functionality provided in the Service.  To do this, it is necessary to click the corresponding button on the Profile of the User whose Content or behavior caused the appeal, select the reason for the appeal, and then confirm the submission.
9.3. During the complaint review process, the Company has the right to access the message history between the User who submitted the appeal and the User against whom it was filed, solely for the purpose of objectively reviewing the appeal and making an informed decision.

10. LIMITATION OF LIABILITY
10.1. The Service and all its components, including Materials, are provided "as is".  Company makes no warranties regarding whether the Service will be suitable for the User's specific purposes.  The Company does not guarantee or promise any specific results from using the Service or its functionality.
10.2. Under no circumstances shall the Company or its representatives be liable to the User or third parties for any indirect, incidental, or unintentional damages, including lost profits, data loss, harm to business reputation, caused in connection with the use of the Service, its contents, or other materials accessed through the Service, even if the Company warned of the possibility of such harm.
10.3. The Company or its representatives are not liable for any losses incurred by the User in connection with the use of the Service, its contents, or other materials accessed through the Service.

11. FINAL PROVISIONS
11.1. The Company has the right at any time to change the design, content, and functionality of the Service, as well as the software used, with or without notice, unless otherwise provided by the terms and conditions of the Agreement.
11.2. The Company has the right to send Users messages that are notifications about the introduction of new or cancellation of old Service functions, as well as containing information about Service functions, partner programs, etc.
11.3. With regard to providing the opportunity for Users to interact with each other within the Service, the Company acts solely as the entity that organized the technical possibility of such interaction.  The transmission, storage, and provision of access via the Internet and the Service's software to Content related to such interaction are carried out without interaction from the Company.
11.4. This Agreement is governed by the laws of the Russian Federation.  All issues not expressly regulated in the text of this Agreement shall be resolved in accordance with the current legislation of the Russian Federation.
11.5. If the User disagrees with this Agreement or its updates, the User must stop using the Service by deleting their Profile in the Service.
11.6. In the event of disputes arising in connection with the execution of this Agreement, the User and the Company undertake to resolve them primarily through negotiations.  If no agreement is reached, the dispute shall be referred to a court for consideration in accordance with the jurisdiction established by law.
11.7. If any provision of the Agreement is found to be invalid, this shall not affect the validity and legal force of its remaining parts.